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SacredSparks

Michigan made magickal art items

 
 

Shipping and Store Policies

Sacred Sparks is proud to offer our art work and other hand made items!  Everything is packed with love and care in colorful wrapping and yarn with Blessings and a dash of faerie Magick to brighten your day!  If you have any questions~  Contact US!  Sign up for our special announcements via E mail.  'Like' our FaceBook page for daily updates of what's happening at our Studio. Lets all work very hard to spread PEACE ~ LOVE ~ HOPE around our Beautiful and very Precious Planet...

Shipping & Handling

We ship via First Class US Postal Service - the fastest, surest way of traveling to your mail box. 


We offer FREE - First Class Mail SHIPPING - USA only, on our jewelry. Exceptions do apply.


EXCEPTIONS:  This offer does not include our upper end ART Jewelry, or Photo Art.  Due to the obvious sizing or required insurance, essential for safety. Also expedited Priority Mail shipping to get your special work of art to you quickly.  These prices will be automatically calculated when you purchase the item. If you have questions, please ask.


If your order includes an item from the category that ships FREE and a high end item, the calculated shipping charge will include "all" items in your order, we do not charge shipping on added weight, with a purchase of multiple free shipping items.   We will cover any additional amount if necessary. 

 

    If you prefer Priority Mail shipment, when we state we are shipping that item First Class, YOU MUST contact us and we will send you an adjusted PayPal invoice to cover that cost! We understand last minute gifts and are happy to accommodate your special needs.


  We cannot accept any International sales.  It's too much work to comply with all the new laws and fees for over seas commerce.   

  

USA orders ~ allow 3-4 days handling time, and 3-5 days for arrival!  


CUSTOM ORDERS:   We are VERY reluctant to take any Custom orders. 

    Why? 

Because we are so busy just performing our normal tasks and responsibilities.  Custom orders take a long time and usually too long for most folks.  So if you don't mind something taking a few months to a year to complete, then contact us, and we can discuss what you desire.  Because of our life style here, the daily demands on our time, and our creative flow, custom orders will cost more than our normal work.



Methods of Payment....


IN-STORE

We accept local personal checks, cash, and MasterCard and Visa and Debit cards at our studio location!  We can also accept PayPal payments in our shop.

ON-LINE

Online orders and payments are processed through PayPal, a trusted, secure and easy way to make Internet payments, for you and ourselves, using PayPal funds, secure bank transfers, or major credit cards! We only ship to your "Verified PayPal account address", no exceptions. 
   We no longer ship Gifts directly to another address other than your PayPal address.  
We will receive a notice from PayPal immediately, stating that you have made your payment.  We will contact you and let you know we have received it with a big Thank You!  

MICHIGAN Residents will be charged 6% sales tax to their purchase total.  We offer FREE First Class Shipping in the USA, on 'most' of our JEWELRY.  Exceptions to this, are our upper end pieces that require extra special packaging, insurance and Priority Mail costs.  Shipping charges will be applied to art work, prints, or paintings, etc.

All items are packaged in the Sacred Sparks way.  We pack securely for a safe journey, and ship via US Mail. Exceptions may apply to large works.  We double check every package to make sure your order is complete, before we seal your box of delights.

The day of shipment you will receive, via email, a tracking number so you can follow your purchase as it travels to you.   

Your happiness is our primary concern.  If you have a problem, let us know immediately and we will take the necessary steps to bring a smile to your face.  Our art is guaranteed for quality craftsmanship.  
          Thank you for being our customer!

Refunds, Exchanges, FAQ

REFUNDS & EXCHANGES


We guarantee your happiness. May we suggest that you read each item's description fully before purchasing. Asking questions is also a good idea. The photos provided are of the actual piece you will receive, with exception to Ritual Kits. The dimensions are actual. If, for some extremely weird reason you are not satisfied with your purchase, contact us immediately upon receipt of item, along with a description of your reason for your dissatisfaction and we will make arrangements for a credit for another piece, minus shipping costs, or a refund. All returned work must be insured for your protection. All returns must be received in the condition as sent from our studio.

Note- Free shipping is a gift from us, and will be deducted from your purchase refund price in all returns. 

Shipping costs are already spent and not refundable. Return shipping costs is the responsibility of the buyer.



GUARANTEE :
Our pieces shipped from our studio have undergone major inspection for errors or malfunctions. If we, for some very strange reason, may have missed one, please know that we stand solidly behind our craftsmanship and will happily repair our mistakes for free. We will also refurbish our work for a nominal fee plus shipping. Request a quote prior to sending the item to us.
We GUARANTEE our work and your happiness with it. If for some reason you are not smiling after you open our box, please contact us immediately. We will exchange, fix, or REFUND the purchase price, minus shipping if charged.  We want you as a dedicated customer, who will look to us for many of your gifts and personal purchases. You can depend on our integrity and backing of everything we sell. 

We are not responsible for any errors made by the USPS.  If they loose your package, smush it or are overly rough and damage the contents.  We will work with you, but are in no way responsible for their handling of our package. It's the way of the world we live in.  Blessed Be

TALK TO US :
We get lonely here in the woods and would love a few words  from you. As most human beings, we NEED a connection with our customers.  You are purchasing a handcrafted item created in our studio, with our hands. Leave us a nice review on our Face Book page. Thank You!